Terms of sale

These are the terms on every VANZ invoice. If anything is unclear, call us on 01564 716 270 before you order.

Bespoke furniture

1. By paying your deposit, you confirm all details are accurate and approved for production. No changes once production has commenced.
2. Estimated lead times will be provided at order. Unexpected delays may occur; we will keep you updated.
3. 12-month warranty for manufacturing defects. Excludes normal wear and tear, dampness warping, misuse, or electrical components.
4. As each item is custom-made, returns or cancellations are not accepted once production has begun.

Paying

Order online and pay in full, or reserve your furniture with a 40% deposit and pay the balance on collection. After a measure up you can order with a deposit and flexible payments by quote.

Collection

Furniture is collected from our workshop at The Paddocks, Batemans Lane, Wythall, B47 6NG. Can’t collect? Contact us for shipping details.

Once complete, you have 14 days to collect. Orders not collected within this period will incur a weekly storage charge added to your outstanding balance. Please contact us if you need an extension.

Accessories shipped to you

Your order is shipped direct to your delivery address, typically within 1 to 2 working days. Goods remain covered by the manufacturer warranty.

Fit guarantee: if we advised the kit for your van and it does not fit, we will send the correct one out to you free of charge and cover the return of the wrong one.

Please check the goods on arrival and let us know within 48 hours of any transit damage.

Returns, delivery and your data

• Returns policy
• Shipping and collection
• Privacy policy

VANZ Adventures Ltd, Company No. 13322421, VAT No. GB 423 8774 75. The Paddocks, Batemans Lane, Wythall, B47 6NG.